CLAUDIA M. CARROS
Marietta, GA 30062
770-565-0190
carmah@bellsouth.net

Objective:

To obtain a challenging, growth oriented position where I can utilize my skills and knowledge in web and graphic design.

Education:

Kennesaw State University, Kennesaw, GA: 02/2008 to 10/2008
Kennesaw Internet Professional Certification Program in Web Design

Shorter College, Marietta, GA: 1997 – 1998

Berufsschule Ochsenfurt, Germany: Graduated 07/1981

Associates Degree in Marketing

Computer Skills:

Photoshop CS3, Adobe Illustrator, Dreamweaver, HTML, CSS, Flash, JavaScript, Microsoft Word, Excel, Audacity

Accomplishments:

Consistently exceeded objectives.
Recipient of the 2000 President’s Award in recognition of outstanding achievements.

Employment History:

Receivable Management Services Corporation f/k/a Dun & Bradstreet, Atlanta, GA 10/1996 to 10/2006
Customer Care Representative, responsible for assigned revenue objectives. Ensured that expectations of customers were met and exceeded. Achieved these goals through effective communications with the operational management and their individual team members.
Senior Commercial Collector, responsible for collections consisting of Yellow Book Advertising receivables, ASCAP, transportation, utilities, telecom and American Express. Recommending legal services. Worked remote from 10/2001 until 10/2006. Awarded numerous “collector of the month” certificates.

Manpower, Inc., Marietta, GA 07/1996 to 10/1996
Temporary employment. Assigned to Dun & Bradstreet.

Academic Services, Inc., Alpharetta, GA 11/1994 to 07/1996
Underwriting secondary paper for satellites and home security systems, maintained 30, 60 and 90-day accounts, customer service.